Triton Properties recognises and values the protection of your personal information. Triton Properties is governed by and observes the requirements of the Privacy Act 1988 (Cth).  We also recognise our clients’ concerns about the collection of their personal information and how Triton Properties will use that information.

Triton Properties has implemented this privacy policy in order to reassure our clients about how we will use their personal information.

1.   WHAT INFORMATION DO WE COLLECT FROM OUR CLIENTS?

When listing or advertising your property with Triton Properties, when you inquire about a property advertised by Triton Properties or when you inquire about our services you may be asked to supply personal information such as your:

• Name;

• Address;

• Telephone number; and

• e-mail address.

Triton Properties may also conduct surveys or market research and may seek information from you from time to time.  These surveys will provide Triton Properties with information that allows improvement in the types and quality of service offered to you and the manner in which those services are offered.

2.   PERSONAL IDENTIFICATION

Triton Properties has accepted and adopted the National Privacy Principles reflected in the Privacy Act 1988 (Cth) as amended or varied from time to time.  In accordance with these principles we will not collect any personal information that may reveal racial or ethnic origin, political opinions, philosophical beliefs, trade union membership or details of health, disability, sexual activity or sexual orientation.

Personal Information via Triton Properties’ website

Most commercial websites use cookies.  Cookies are pieces of information that websites send to the browser and are stored in the computer hard-drive.  Cookies make using this website easier by storing information about your preferences on this website.  This allows the site to be tailored to you on any of your return visits.  Cookies will not identify you personally.  If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used.  However, by disabling the cookie function in your web browser you may impede your ability to use parts of the site.

Your responsibilities

Triton Properties may provide you with a username and password to access the website.  You are solely responsible for maintaining the security of your username and password at all times.

Your option not to provide your personal information

When you enquire about our services, list or advertise your property with use or inquire about a property advertised on our website, you will need to provide us with your personal information.  We use this information for the purposes set out below.  By providing this information you are deemed to have consented to the use and disclosure of that information as outlined in this privacy policy.

Triton Properties may run competitions or offer added benefits to you and we may ask you to provide us with your personal details for these purposes.  Giving this information to us is absolutely optional, however, if you do not provide it we may not be able to contact you or give you access to those benefits. 

Whenever it is optional for you to provide information, we will make this clear to you.  You have the right to opt out of these additional communications at any time and can do so by requesting this in writing to Triton Properties.

3.   USE AND DISCLOSURE OF INFORMATION

 Your personal information will be used to:

(a)     provide you with information or to respond to queries regarding Triton Properties’ services;

(b)     provide you with the services offered by Triton Properties;

(c)     respond to inquiries regarding properties;

(d)     provide you with information regarding properties listed with Triton Properties;

(e)     to seek an individual’s views on the operation of Triton Properties in order to improve client services; and

(f)      to communicate promotional offers and special events.

If you are advertising your property with Triton Properties, and have chosen not to appoint Triton Properties as your real estate agent, your personal details will be provided to any person that expresses an interest in your property to allow interested parties to contact you directly.

If you inquire about a property advertised by Triton Properties where Triton Properties has not been appointed as the real estate agent for that property your personal information may be disclosed to the owner of that property, or to a person appointed by the owner of that property.

Your personal information, including your e-mail address, may also be used by Triton Properties for marketing, advertising, product development and research requirements of Triton Properties. 

Your personal information may also be used or disclosed if:

(a) Triton Properties is required or authorised by law or if it is reasonably necessary to enforce the law; the information is necessary for the establishment, exercise or defence of a legal claim; or

(b) there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or

(c) you have given express consent to Triton Properties for a prescribed purpose.

Other than as set out above, Triton Properties will not sell, distribute, rent, licence, disclose or reveal, share or pass the information onto any third parties, other than those who are contracted to Triton Properties to keep the information confidential whether subject to a statute or a scheme which imposes similar restrictions to the National Privacy Principles contained in the Privacy Act 1988 (Cth) regarding the handling of personal information.

4.   SECURITY OF YOUR INFORMATION

We will take all reasonable steps to ensure that all information collected from you that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorised Triton Properties personnel.

Please keep in mind that no information transmitted over the internet can be guaranteed to be 100% secure.  We will endeavour to protect your personal information, however, we cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk.  Once we receive your transmission, we will use our reasonable efforts to ensure its security.

5.   UNSUBSCRIBE FROM TRITON PROPERTIES’ E-MAIL DATABASE

To unsubscribe from Triton Properties’ e-mail database please send an e-mail to john@tritonproperties.com.au with “UNSUBSCRIBE” typed into the subject header of your e-mail.

6.   HOW CAN I ACCESS, CORRECT OR UPDATE MY INFORMATION?

You can always access the information and content that you provide to us.  Changes to personal information may impact upon our ability to provide you with our services and you should contact us to update this information.

If you wish to access or modify personal information that you have provided to us, please contact us on  john@tritonproperties.com.au.

 7.   HOW TO CONTACT US

If you have any concerns or questions, please contact Triton Properties by telephoning 0427 855 223 or send any questions or queries via our email john@tritonproperties.com.au.  Triton Properties reserves the right to modify or amend this Policy at any time.

For further privacy information, please refer to the Australian Privacy Commissioner’s Website www.privacy.gov.au.

We appreciate you taking the time to read Triton Properties’ Privacy Policy.  

Privacy Policy last updated 5 May 2006

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